Frequently Asked Questions
I am a retailer and am interested in purchasing Vittorio St. Angelo menswear to carry in my store. How do I set up an account with Actex Menswear?
Please contact our NY headquarters at 718-728-1500 or 1-800-527-6667 and we will gladly speak with you about setting up an account. We will need you to complete and fax the Retailer Application form, along with a copy of your business license to 718-728-1555 or 718-728-9144. We will submit this information to our factors to do a credit check on you, and will be pleased to accept your order once we have received credit approval.
How can I see Actex Menswear products?
You can view our wonderful assortment of Vittorio St. Angelo and Cooper & Nelson apparel by meeting with a sales representative or visiting us at one of several tradeshows at which we exhibit throughout the year. For a sales representative in your area, please e-mail us at email@example.com and we will forward your contact details to the representative in your area, and provide you with the sales representative’s contact information as well.
Does Actex Menswear have a catalog?
We publish our catalog twice a year. Please contact us if you would like a copy of the catalog. Our website will also be updated regularly to show new styles coming into our inventory.
Before placing an order, how do I know if the inventory is available?
Please e-mail us at firstname.lastname@example.org regarding any inventory inquiries you have. We will get back to you right away to let you know whether the items you would like to order are in-stock.
How are your suits packed?
We ship our suits in hanging cartons with each suit covered in a poly bag (to minimize wrinkling). Customers may also request suits to be shipped in flat pack boxes to reduce freight charges if they prefer.
Can I re-order?
Yes, you can absolutely re-order, although this is subject to our having the inventory available. If you find that a particular style is selling out quickly, we would encourage you to re-order as soon as possible.
I am a consumer – a retail customer – and would like to purchase a Vittorio St. Angelo suit or tuxedo. Can I purchase directly from you?
Actex Menswear does not sell directly to the public, but we would be pleased to give you the names of specialty stores or boutiques in your area where you can find our suits. We can also give you the name of internet retailers who carry our product so that you can order on-line from these retailers should you wish. Just e-mail us at email@example.com with your inquiry and we will send you an e-mail reply with the information.
How do I care for my Vittorio St. Angelo suit?
As with any fine mens clothing, we would suggest that you hang your suit on a heavy duty suit hanger, such as a wood hanger with rounded shoulders, to support the suit jacket. Suit hangers allow you to hang the trousers over the bar, or trousers can be hung separately on a separate hanger. For cleaning, we suggest Dry-Clean Only, as this method helps to maintain the structure of the suit. To maintain the longevity of the suit, we recommend dry cleaning only once in a while – as the suit does not sit directly on the skin – it is not necessary to dry clean it too often (unless of course the suit gets soiled or stained).
I have a question that has not been answered in the FAQ section.
Please submit any other questions to us at firstname.lastname@example.org.